TRADERSHUB’s limited liability company (“TRADERSHUB”, “Company”, “we”, “us”, “our”) and sets forth
you with understanding what information we collect about you when you access or use this website
at https://tradershub.io (“Website”) and why we collect it; and
how we use and share that information.
Please also review our General Terms and Conditions, which constitutes the agreement between you and
TRADERSHUB when you are acquiring THT tokens, and read them collectively.
By using this Website, you agree to the collection and use of your information in accordance with
Website, Services or Platform and your sole recourse is to not use them.
The following terms used herein shall have the following meaning:
- “Ecosystem” means TRADERSHUB ecosystem integrated into the Platform and it
refers to an ecosystem which enables the User to access innovative TRADERSHUB Services developed
by TRADERSHUB and/or its subsidiaries and affiliates.
- “European Economic Area”or “EEA” shall mean all EU countries
and in addition Iceland, Liechtenstein and Norway.
- “Intellectual Property” means all intellectual property rights and other
similar proprietary rights in any jurisdiction, registered and unregistered, including, without
limitation: (i) trademarks, service marks, brand names, certification marks, trade dress,
assumed names, trade names and other indications of origin, the entire goodwill associated with
the foregoing and registrations of, and applications to register, the foregoing; (ii)
inventions, discoveries and improvements, whether patentable or not; (iii) patents,
applications, provisional applications for patents, inventors' certificates and invention
disclosures; (iv) non-public information, ideas, trade secrets and confidential information and
rights to limit the use or disclosure thereof by any person; (v) copyrightable works, including
writings, databases, computer software programs and documentation; (vi) copyrights,
registrations or applications for registration of copyrights, and any renewals or extensions
thereof; and (vii) moral rights.
- “Personal Information” means any information relating to an identified or
identifiable natural person, meaning an identifiable person is one who can be identified,
directly or indirectly, in particular by reference to an identification number or to one or more
factors specific to his physical, physiological, mental, economic, cultural or social identity.
Aggregated and anonymized information are not personal information.
- “Platform” shall mean TRADERSHUB platform, as specified in section 3, 4 and 5
of our General Terms and Conditions.
- “Product” shall mean the Platform and TRADERSHUB token and any other product
that will be made available through the Website or Platform during the duration of these Terms
- “Services” means to all the services specified in section 3.1. of our General
Terms and Conditions.
- “Terms”means our General Terms and Conditions as published on our Website.
- “TRADERSHUB Materials” means content, materials, tools and software contained
in Website, Ecosystem, Platform, Services, TRADERSHUB tokens or any other TRADERSHUB products.
- “TRADERSHUB token” or “THT” means Ethereum based Cryptographic token, as
specified in section 5 of our General Terms and Conditions.
- “User” means a natural or a legal person who access the Website and/or Platform
and/or Ecosystem or in any way uses TRADERSHUB Services.
- “Website”means the website located on the following web address: https://tradershub.io/ and any other websites and/or
URL which may replace it.
TRADERSHUB collects personal information needed to conduct its Services, Ecosystem and to enable you to
use TRADERSHUB Website and Product. TRADERSHUB is the data processor and controller of your personal
data and will not share your personal information with third parties, except as specified herein. For
the purpose of operating the ecosystem and performing the services, TRADERSHUB may share your personal
information with other entities within the ecosystem. TRADERSHUB collects personal information from
running the Website and uses information, which you provide to us.
2.1. Information you give us.
WHAT INFORMATION DO WE COLLECT?
When you visit our Website and use our services, you may
provide us with some information. For example, we collect information about you when you sign in through
our Website or our Platform, create an online Account on our Website, complete a transaction, fill out a
form, use our platform, respond to surveys, take part in prize competitions, send messages to us or
otherwise communicate with us. In those circumstances, we shall collect and store your contact
information, including but not limited to your email address, name, phone, address and other information
provided. In order for you to be able to use our Services, Ecosystem and Product we will also require
you to provide additional personal information, such as date and place of birth, identification number,
tax number, copy of your identification documents, permanent and temporary residence address, ETH wallet
address and other similar data which is used for identification purposes and which TRADERSHUB may be
required to collect to comply with applicable laws. We may also obtain information about you from third
parties such as identity verification services. We may also ask you for additional government-issued
identification or other information to validate your identity as required by our policies and
procedures. This is personal information that is collected on an individual basis and you disclose
2.2. Information automatically collected from your use of our website
. When you use our
Website or Services available on our Website, we automatically collect information from your devices. We
collect the following information:
2.3. Information collected by others.
- Server Log Information: we collect server log information when you use our Website, which may
include (but is not limited to) your login details, the date and time of visits, the pages
viewed, your IP address, time spent at our Website and the websites you visit just before and
just after our Website.
- Device Information. We collect information about the computer or mobile device you use to access
our Website, including the hardware model, operating system and version, the web browser you
use, and other device identifiers.
- Telemetry Information: If you use any of our open source software, we may collect bandwidth
upload and download speeds, the amount of free and used storage space on your device and other
statistics about your device.
- Usage Information: If you use our Website, we will collect metadata about the files you upload
for storage and we will record instances in which you have used your private key to authenticate
- Transaction information: we collect information about the THT token sale transaction you
complete via the TRADERSHUB Services, including the amount of ETH funds and THT tokens
associated with our THT token sale.
- Information Collected by Cookies and Other Tracking Technologies: We and our service providers
use various technologies to collect information when you interact with our Website, access our
Services or Platform, including cookies and web beacons. Cookies are pieces of text that may be
provided to your computer through your web browser when you access the Website, which enable us
to collect information about your device identifiers, IP address, web browsers used to access
the Website, pages or features viewed, time spent on pages, mobile app performance and links
clicked. Cookies help us make our Website and your visit better. Web beacons are graphic images
that are placed on a website or in an email that is used to monitor the behaviour of the user
visiting the website or sending the email. They are often used in combination with cookies.
We may use third-party analytics companies (such
as Google Analytics) and identity verification services. The information collected by these third
parties may be used for purposes disclosed in their privacy policies, and by us to offer our services
and comply with legal and regulatory requirements.
We may also combine the information described above with other information we
collect about you. In addition to providing the foregoing information, if you choose to correspond
further with us through e-mail or through the “contact” section of our Website, we may retain, use and
disclose the content of your messages together with your e-mail address and our responses. All
information is collectively referred as the “Information”.
2.5. Access to information.
You have the right to access information held about you.
Your right of access can be exercised in accordance with the governing law (see 11.1.). Any access
request will be subject to a fee of £20 to meet our costs in providing you with details of the
information we hold about you.
HOW WE USE INFORMATION
We use personal information to provide our Services and Products, for
administering our business activities, to communicate with you, to promote safety and security (we use
personal information for loss prevention, anti-fraud and/or unauthorized activity and to enforce this
prevent and investigate potentially prohibited or illegal activates and to notify you about improvements
to our Website and new services we think you will find useful. We can use Personal Information so as to
mitigate the risk of fraud, identity theft or credit card theft. We may use your name and email address
to provide you with information about products or services that may be of interest to you. You may
access, review and edit your personal information or ask us to delete your personal information at any
time by logging in to the Website using your credentials or by emailing us at: [email protected]
may ask you to pay a fee before providing you with this information. We may also create anonymous,
aggregated and/or other de-identified data records (“Anonymous Information”) from information that you
provide to us by excluding information (such as your name) that makes the information personally
identifiable to you. We use this Anonymous Information to analyze request and usage patterns so that we
may enhance the content of our Services and to improve Site navigation. We reserve the right to use
Anonymous Information for any purpose and to disclose such data to third parties in our discretion.
3.2. Storing and transfer of personal data
. We store and process your
personal information on our servers in the European Economic Area (EEA) and elsewhere in the world,
where our facilities or our service providers are located. The data may be transferred to other places
outside the EEA, to countries which do not offer the same level of protection as EEA. By using our
Website, Product and Services you expressly agree and acknowledge that your personal data may be stored
and/or transfer to countries which may not have laws in place to adequately protect your data and your
privacy or offer the same level of protection as the privacy laws of your home countries. Your personal
data may also be processed by staff operating outside the EEA who work for us or for one of our service
providers. Staff may be engaged in the fulfilment of our Services and/or the processing of your details
and the provision of support services. By submitting your personal data, you agree to this transfer,
storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated
Unfortunately, the transmission of information via the internet is not completely secure. Although we
will do our best to protect your personal data, we cannot guarantee the security of your data
transmitted to our site; any transmission is at your own risk. Once we have received your information,
we will use strict procedures and security features to try to prevent unauthorized access.
HOW WE SHARE INFORMATION
We take your privacy very seriously, and will only share your personal information
as needed with the entities within the ecosystem to perform the services and in the event if we are
share your personal information:
- to meet any legal, regulatory, or governmental request, including but not limited to events when
we are compelled to do so by a subpoena, court order, or similar legal procedure; or to report
- our banking partners;
- legal entities that we are interested in merging with or be acquired by. We may share or sell
your information in connection with a merger, financing, acquisition, dissolution transaction,
bankruptcy or proceeding involving sale, transfer, divestiture of all or a portion of our
business or assets. If another company acquires our business or assets, that company will have
your information collected by us and will assume the rights and obligations regarding your
- legal entities which are a part of our ecosystem
- third party service providers for fraud prevention purposes and in general to protect TRADERSHUB
and its users, or for legal purposes. We may disclose your information: (a) if we think it’s
needed to detect, prevent or address illegal activity on our Services, or identify, contact or
bring legal action against someone who appears to be causing injury to or interfering with our
rights or property or other users; (b) as part of a TRADERSHUB legal matter or investigation,
including an investigation related to a suspected breach of our Terms; (c) when we believe that
disclosure is required or permitted by law, including when responding to subpoenas, warrants,
production orders, or similar instruments; or (d) if we believe that disclosure is needed to
prevent financial loss; protect your safety or the safety of others, including when there is an
emergency involving potential harm, loss of security or serious injury to people or threats of
such emergencies; or are obligated to report illegal activity.
- our service providers and/or financial institutions. We may use third-party service providers to
help operate our business. Examples include suppliers that host our data or provide customer
service. Use of your personal information by our service providers is limited to the information
they need to provide services on our behalf. For more information about how these service
providers treat your personal information, or with any other comments, complaints or
suggestions, contact us at the address below;
- We may need to share your information in order to complete third party financial, technical and
legal audits of our operations as part of that review.
We are sometimes required to compare the personal information you provide to third
party databases in order to verify its accuracy and confirm your identity. This allows us to comply with
relevant regulations. We will not sell or rent your personal information to third parties. We may
combine your information with information we collect from other companies and use it to improve and
personalize the Website and our products, as well as our content and advertising.
SOCIAL SHARING FEATURES
Our Website may offer social sharing features, links to social media and other
integrated tools. Your use of such features enables the sharing of information with your contacts or the
public, depending on the settings you use with the entity that provides the social sharing feature or
social media. Please visit the privacy policies of the entities that provide these features to obtain
more information about the purpose and scope of data collection and the processing of such data by such
We may also create anonymous, aggregated and/or other de-identified data records
(“Anonymous Information”) from information that you provide to us by excluding information (such as your
name) that makes the information personally identifiable to you. We use this Anonymous Information to
analyze request and usage patterns so that we may enhance the content of our Services and to improve
Site navigation. We reserve the right to use Anonymous Information for any purpose and to disclose such
data to third parties in our discretion.
PROTECTION OF PERSONAL INFORMATION
We are committed to protecting the personal information we collect when you use
our Website and other services. We protect your information using physical, technical, and
administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure,
and alteration. Some of the safeguards we use are firewalls and data encryption, physical access
controls to our data centers, and information access authorization controls. We also authorize access to
personal information only for those employees who require it to fulfil their job responsibilities. We
take reasonable steps to protect the security of the information communicated through our Website.
However, no computer security system is entirely fool proof and the Internet is not a secure method of
transmitting information. As a result, we do not assume any responsibility for the data you submit to or
receive from us through the Internet or for any unauthorized access or use of that information and we
cannot and do not guarantee that information communicated by you to us or sent to you by us will be
received or that it will not be altered before or after its transmission to us. You agree to not hold us
and our respective past, present and future employees, officers, directors, contractors, consultants,
equity holders, suppliers, vendors, service providers, parent companies, subsidiaries, affiliates,
agents, representatives, predecessors, successors and assigns (collectively, the “TRADERSHUB Parties”)
liable for any loss or damage of any sort incurred as a result of any misappropriation, interception,
modification, deletion, destruction or use of information provided through our Website.
Most web browsers are set to accept cookies as a default. You may wish to opt out
by turning off cookies (please refer to the help menu on your browser); however, switching off cookies
may restrict your use of our Website.
You may also opt out of receiving promotional communications from us at any time
by following the instructions in those communications. If you opt out, we may still send you
non-promotional communications, such as technical notices, support or administrative notifications or
information about your account (if you have one).
HYPERLINKS AND THIRD-PARTY SITES
This Website may contain links to other third-party websites that may collect
personal information about you, including through cookies or other technologies. If you link to another
on those other websites. You should consult these other websites' privacy policies as we have no control
over them and are not responsible for any information that is submitted to or collected by these third
We reserve the right, at our sole discretion, to modify, alter, update or replace
Your continued use of our Website constitutes your agreement to be bound by any such changes to this
10.1. Entire Agreement.
MISCELLANEOUS INDEPENDENT CONTRACTORS
relationship with you and concluded Agreement for the use of Website.
10.2. No Waiver
. The failure of either party to exercise in any respect any right
provided for herein shall not be deemed a waiver of any further rights hereunder. Waiver of compliance
in any particular instance does not mean that we will waive compliance in the future.
10.3. Force Majeure
. TRADERSHUB shall not be liable for any failure to perform its
obligations hereunder where such failure results from any cause beyond our reasonable control,
including, without limitation, mechanical, electronic or communications failure or degradation.
unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary
rights and obligations without consent.
10.6. Term and Termination
you start using this Website and shall end on a date you stop using the Website or upon our termination
laws of Slovenia, without giving effect to any conflict of laws principles that may provide for the
application of the law of another jurisdiction. You agree and warrant that you will not commence against
the other a class action, class arbitration or representative action or proceeding.
limited to its breach, termination, validity, nullity or any other disputes or claims arising out of or
in connection with these Terms, Website, Products, the Services or any other matter shall be settled
under the Rules of Arbitration of the International Arbitral Centre of the Austrian Federal Economic
Chamber in Vienna (Vienna Rules) by three arbitrators appointed in accordance with the said Rules. The
language to be used in the arbitral proceedings shall be English. The arbitration will be conducted
11.3. Prior to filling any claims, you agree to file such claim, notification of any dispute or request
to TRADERSHUB within thirty (30) days of when it arises as the attempt of informal resolution of
dispute. Notice to TRADERSHUB shall be sent to: [email protected]. If dispute between you and
TRADERSHUB is not resolved within thirty (30) days, following the receipt of your request, you are
entitled to file a claim in accordance with previous section. Claims filled contrary to the provision
set out in this paragraph shall be rejected as premature.
and will not be brought as a class arbitration, class action or any other type of representative
and TRADERSHUB and will not be brought as a class arbitration, class action or any other type of
TRADERSHUB (February 2018)